To do this, click Can't scan with QR code? on the MYOB page and enter the code that appears into the app. If you can't scan the QR code, your app will have an option that lets you manually type a code.If your app allows you to set up 2FA by scanning a barcode in the app, choose that option and scan the QR code displayed on the MYOB screen.If you're having trouble, check the help section on the app for more information. Open the authenticator app on your device and add a new account.Choose your operating system, then click OK I've downloaded the app.Re-enter your password and click Sign in.On the Personal information page, click Get started.Click my. and log in with your MYOB account details to access the Personal information page.You'll be able to do this if your phone number or email is linked to your account. Fortunately, you can still recover your account and access it. If, however, you don't have Google Authenticator installed on another device, you won't be able to recover your authenticator and all your codes. This can be done in your app security settings, but shouldn't take too long.Īlternatively, you could recover your account if you've associated an alternative phone number with your Google account (i.e a number that isn't assigned to the phone you've lost). Once you've done this, you should be all set up with your Google Authenticator account on your phone.īut you'll still need to set up Google Authenticator on the apps on your new phone, such as Facebook, Twitter, or Instagram. This code will refresh pretty quickly, so waste no time entering it on your laptop. The app will then provide you with a code that you'll need to type into the setup window on your laptop. Scan this code on your Google Authenticator app via the Scan a QR Code option. But, once again, your phone will need to be turned on to do this. If your lost phone is an iOS device, you can erase your phone on your iCloud account via the Find iPhone option. So make sure you lock your phone as soon as possible once you realize it's lost, or erase it entirely if you're sure you aren't going to be able to retrieve it. Your phone needs to be turned on to be locked or erased. You can lock it temporarily or totally erase any data stored on it, but there is a stipulation here. This will help you find, lock, or erase your phone remotely. If your lost phone is an Android, you can use the Google phone locater tool. To start with, you need to make sure that the Google Authenticator app on your lost phone isn't exploited by anyone. So what can you do if you can't retrieve Google Authenticator? 1. So, what should you do if this happens? Can you recover your Google Authenticator account if you lose the device it's installed on? Steps to Take If You Lose a Phone with Google Authenticator Installed
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